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The ClickandBuild userguide provides you with detailed information on how to administer your store. Click the button below to download.

If you need help with your ClickandBuild store you will be pleased to know that support is close at hand.

You can email ClickandBuild support who will reply to your query within 24 hours. However should you require a more immediate response, or have a query which is hard to explain via email please contact our support/design team.

The ClickandBuild FAQ helps to provide you with common questions and problems encountered by store owners.

Click on any of the questions to expand the answer.

Q1. Can you transfer my demo store to live?
Q2. Why are pages ticked as visible not showing?
Q3. Why am I not receiving order confirmations
Q4. Can I display an image outside the catalogue?
Q5. Can I link directly to products?
Q6. Can I link directly to categories?
Q7. Can I bulk upload my product information?
Q8. Can I run a report for all shoppers emails?

If you have any questions that are not detailed in either the FAQ's or the ClickandBuild user guide you can email ClickandBuild support, design or sales with your query.

Before you email or call you may wish to download a copy of the user guide.

If you have a query relating to store design please direct your question to our highly skilled ClickandBuild design team.
Or call us on
01604 212351

If you have a problem editing your store please email the ClickandBuild support team.
Or call us on
01604 212351

If you have any questions relating to the purchase of your store please email our dedicated ClickandBuild sales team.
Or call us on
01604 212351

If you have a problem with a domain name or email purchased through ClickandBuild

call 0844 8042904

Alternatively contact ClickandBuild via post.

ClickandBuild Ltd,
Newton House,
Northampton Science Park,
Moulton Park,

Office hours 09.00-17.00 mon-fri.