Home
What is it?
Features
Free trial
Purchase
Testimonials
Other services
Support

What is PayPal and how does it work?

PayPal is a safe and simple way to receive money from online transactions.

Once you sign up for a Business or Premiere PayPal account you will be able to start accepting transactions through your EcommerceMate store.

It's free to sign up for a PayPal account. For payments made as a purchase of goods or services, the recipient (seller) will be charged a fee. For more information visit www.paypal.co.uk and click on the 'Fees' link at the bottom of any page.



You can only use PayPal on eBay
Yes you can pay for items on eBay and for many people, eBay is where they first used PayPal. However, PayPal is also accepted on hundreds of other leading websites including Boots, Topshop, Ted Baker and Monarch Airlines. That means you can shop online and securely check out in just a few clicks, without having to type in your card details every time.

PayPal is expensive to sell with
There is a fee which applies to sellers, but this is never more than 3.4% of the total selling price plus 20p per transaction. This is comparable to what you would pay if you were to set up an online shop and get a bank to process credit and debit card payments. With PayPal, there are also no set up costs or monthly fees we just charge per transaction. So PayPal is actually very good value! For paying to use PayPal as a seller, you also get Seller Protection at no extra cost. This which can cover you against potential losses because of people claiming they didn't receive the item, or if they believe their PayPal account was used fraudulently.

You need money in your PayPal account before you can shop
No, you do not need to have money in your PayPal account in order to make a PayPal payment. You simply need to have your bank account, credit or debit card details stored on your PayPal account, which can then be used to fund your payments. Each time you want to pay with PayPal, you can select whichever card or bank account you have stored.
If you get paid for an item you sold on eBay, or if someone sends you money, you will have a balance in your PayPal account. This can then be used to fund your payments; however it's not necessary to have a balance in order to use PayPal.